Some Satisfied Customers

  • All comments on this page were unsolicited.
  • We have deleted return email addresses to protect our customer's privacy which is our normal policy.
  • There is more feedback at choochooauctions.com. Just click here. It may take a while to open, as there is a lot of feedback.


----- Original Message -----
From: "Sherry Richardson"
To: "Charles Siegel" trainman@traincity.com
Sent: Tuesday, January 03, 2006 8:50 AM
Subject: thank you

Dear Charles,

Let us start by saying, thank you for everything!

Losing someone close is tough. Having to sell their pride and joy,
tougher. We hardly knew where to start. Thankfully, we acquired your
name and number and the rest is now history. We had a very large
collection of model trains and with your assistance these trains will
soon be going to homes that will enjoy them.

Everything we found stated on your website was reliable and anyone who
is interested in buying from or selling to you can believe what they
read. It's all true! You treated us with the utmost courtesy and
respect, and everything you did, from first contact to last was fair,
friendly and honest. You and your daughter even travelled quite a
distance to help us pack them and get them ready for shipment and
that was unexpected.

We wish you a very happy holiday and a prosperous New Year.

Best Regards,
John & Sherry Richardson


From:
Date: Thu, 8 Apr 1999 20:21:55 EDT
Subject: Re: Order #77611521
To: trainman@traincity.com

Charles,
I received my Lionel 6419 car today....quick service....it looks great..I'm smilin'!  :) At age 58, I recently dug out my Lionel engines and cars that I had put away 40 years ago.   Now I'm looking for items that I wanted, but could not afford during the 40's and 50's.  Discovering your web site was great because I've had a tough time trying to find items in excellent condition and reasonably priced at train shows. Your new customer,
Neal


From: "Goforth, Paul W"
To: "'trainman@traincity.com'" Subject: American Flyer order
Date: Wed, 7 Apr 1999 11:06:04 -0700

I received my order of American Flyer engines and the freight car yesterday evening. The condition of the equipment was as i expected and i'm very pleased with my purchase. The equipment was packed well and was undamaged in shipping. I enjoyed doing business with you and am looking forward to making more purchases in the future.

Paul W. Goforth


From
Date: Wed, 24 Mar 1999 16:06:48 EST
To: trainman@traincity.com
Subject: THANK YOU

HI,
JUST WANTED TO LET YOU KNOW THAT MY THIRD AND FINAL BOX JUST ARRIVED PERFECTLY-I AM VERY PLEASED WITH THE ITEMS I PURCHASED-ALSO WANT TO THANK YOU FOR PUTTING SOME OF THESE ON HOLD FOR ME--HOPE YOU HAVE A SAFE AND ENJOYABLE TIME IN MICKEY LAND
DENNIS SHAW


Date: Sat, 13 Mar 1999 09:58:45 -0800 (PST)
From: TED SGOUROS
Subject: Money Order
To: trainman@traincity.com

Dear Charles:

I received a large order from you yesterday. Thanks.  I haven't run the Chessie T-1 yet, but it is a beauty. The Conrail Mercury trailers on the Burlington TTUX are also very nice looking- as you indicated when I was ordering.
I also received a surprise when I pulled out my new Chessie T-1. There was a money order from a Mr. .....of Vermont for $20 made out to Train City.  I have put this money order in the mail to you today so that Mr. Phillips can be properly credited.  It probably stuck to the T-1 box when it was being packed.

Sincerely,

Dr. Ted Sgouros

P.S. I like the "New Stuff" listing on the Web site, and I particularly like the new "Quantity" listing that you have now included in the listings. This is useful information for a buyer to have. Sometimes I am interested in multiples of the same item. It also permits me to plan out purchases if multiples are available.  Keep up the good work.


From: JOHN_
for ; Fri, 12 Mar 1999 09:25:27 -0800 (PST)

             Hi Charlie,

                Thanks for the heads-up note.  I think your web site and your         continually improving e-practices are the "cats meow".
                Best Regards - John

                PS: If you come to San Fransicso Bay Area, please give me a call.  I'll         buy you a beer.


From: "gene"
To: "Charles Siegel"
Subject: Re: AF Collection credit mdse arrives
Date: Wed, 10 Mar 1999 13:30:29 -0500

Hi Charlie:
Thanks for sending the AF cars. Very nice  and just as described. Hope you get the other box of trains and the deal works out ok for you. Thanks for treating me so well.
Gene


From: "Laurence D. Craig"
To: "'trainman@traincity.com'"
Subject: #68953451 - Toy Bulb Lot
Date: Sat, 6 Mar 1999 13:03:52 -0800

Charles:

The package arrived safely.  Nothing appears to be damaged.

I am pleased with what I received.  Most sellers overgrade the things they are selling.  In my opinion you graded these pieces as exactly what they are.

Thanks,

The Dancing Man
Another gorgeous afternoon over the Bay of San Francisco


From:
To: "'trainman@traincity.com'"
Subject: FW: K-Line 36" O Gauge Straight Track Lot Ebay #68933094
Date: Fri, 5 Mar 1999 18:13:54 -0600
Subject: K-Line 36" O Gauge Straight Track Lot  Ebay #68933094

Track arrived today AOK. No, better than ok. Everything looks first class, from the packaging to the merchandise. On top of that, you throw in extra! CLASS ACT, Train City.  I'll be paying extra attention to your sales.

Thanks
Mark Wishau (Happy RR in the land of beer & cheese)


From: "Jerry Baker"
To:
Subject: Page update
Date: Thu, 4 Mar 1999 17:59:52 -0800

Charles... The new look to your Web site is great. We have both been around the web for a few years and we understand building a site is an evolutionary process. It has been fun watching your site grow. I think the new search page will pay rich dividends. Now all that buttering up is for a single purpose. If you come across a Lionel/Dept56/Allied Trains caboose, please let me know.

Jerry Baker


From:
for ; Tue, 23 Feb 1999 23:42:00 +1900 (EST)
Date: Tue, 23 Feb 1999 23:42:00 EST
To: trainman@traincity.com
Mime-Version: 1.0
Subject: Re: 736 I Purchased

Charles,
Last week I received the 736, no tender, needs handrails, DNR loco from you. I eagerly unwrapped the newspaper and protective covering to see the first engine I have ever purchased "sight-unseen." I was suprised to see a much better looking Berk than I imagined. I was looking for a "challenge" so the fact that there was a part or two needed only added to my enjoyment. At this price I could hardly believe it was practically all there. The broken E-Unit wire and and E-Unit fingers were carefully repaired and she ran smoothly. I wanted a unit that I could restore and run without destroying its value and this really fit the plan. I will be putting new bearings on the rear drive axle, a new smoke heater unit, flagstaffs, handrails, and two green jewells. The rust is gone, the gleam is back, and my nine-year-old is engineering his first "Berk" around our layout. I will be looking for my next project on your web page. Sell the collector stuff to the guys who have $$, I'll look for the leftovers. Thanks for decent prices and a conservative evaluative description.

Doug Caldwell


Sender:
for ; Fri, 19 Feb 1999 15:38:05 -0500 (EST)
From: "Robert Scott"
To: "Charles Siegel"
Subject: BN 1552
Date: Fri, 19 Feb 1999 15:40:13 -0500

Hello,
Just wanted to say thanks for another smooth order. I got the BN1552 set today. I just finished talking with you, and I got the railsounds working too. Reversing the U and A power connections switches the car from whistle to bell sounds, and it was an on off switch on the bottom. Thanks for the bonus. until the next order.
Robert


X-Mailer: Novell GroupWise 5.2
Date: Thu, 14 Jan 1999 13:25:40 -0600
From: "Bill McCormick"
To: trainman@traincity.com
Subject: AF Items
Mime-Version: 1.0

Charles,
Just wanted to let you know that the two cars I ordered from you came in. They were in great shape. Hope to do some business with you in the future.

Thanks,
Bill


From:
for ; Sat, 9 Jan 1999 08:10:31 -0500 (EST)
Date: Sat, 9 Jan 1999 08:10:31 EST
To: trainman@traincity.com
Subject: Lionel #128
X-Mailer: AOL 4.0 for Windows 95 sub 226

I received my Lionel Animated News Stand last night. Great! Thank you. Harvey Drake


Date: Sat, 19 Dec 1998 17:35:53 -0500
From: Andy Schaeffer
Reply-To:
X-Mailer: Mozilla 4.04 [en] (Win95; U)
MIME-Version: 1.0
To: Charles Siegel
Subject: R-O-W Transformer

Dear Charles,

The R-O-W transformer is exactly what I was looking for. Everything works perfectly. I have bookmarked your web site and will refer to it frequently.

Many thanks,

Andy


Date: Tue, 03 Nov 1998 22:41:33 -0500
From: DENNIS BILYK
Reply-To:
X-Mailer: Mozilla 4.04 [en]C-AIT (Win95; I)
MIME-Version: 1.0
To: Charles Siegel
Subject: Thank You

Charles, I recived my order on monday and it was in fine shape. The color match was perfect. Once again your price and grading of you stock is the best. If you have it in stock and i'am looking for that piece there is no point in looking any where else your price is always the best. Dennis


From:
Date: Tue, 17 Nov 1998 18:18:21 EST
To: trainman@traincity.com
Mime-Version: 1.0
Subject: Re: Nathan's Collection
Content-type: text/plain; charset=US-ASCII
Content-transfer-encoding: 7bit
X-Mailer: AOL 3.0 16-bit for Windows sub 41
Status:

Charles,

I recently bought a train using your on-line system and everything worked super! I was impressed but thought you might have missed an opportunity. Since I have bought more "than one paycheck's worth of trains" from you over the past few years, I could probably be considered a loyal customer (which I am). But since I resumed buying from you via Internet, you have resumed sending me a hardcopy listing of trains for sale. That cost you all the associated mailing and reproduction costs -- which was unnecessary since I'm logging in on a regular basis. Make sense? Save your money; I'll still access your list of trains--electronically. Deal?

Joe Glass


Date: Mon, 02 Nov 1998 21:47:02 -0800
From:
Organization:
X-Mailer: Gorilla SLEEKIT (Wind; U)
MIME-Version: H1
To: trainman@trinity
Subject: See for your self
X-URL: http://www.traincity.com/catch
Content-Type: text/plain; char set=sashimi
Content-Transfer-Encoding: bit
Status:
Charles,

You asked on your survey if prices are fare or not. I would like to comment.

I find your pricing fare to a little high (just a little high). Train shows will yield better pricing but most engines have been worked on, changed around or screwed up. Many times what you buy is not what you get. I know I have a box full of junk from the shows which I thought I had gold when I bought it. It's to find the defects when you have to make a quick decision.

All engines I have purchased from you have been in original condition or (as you have so noted) in other words not screwed around with. I'm fussy and want to do my own cleaning, repairs, and touch up painting. 90% of all repairs I have seen done by the part timers is just plain crap and it takes twice as long to straighten out the mess.

The other fun part about doing business with you is the surprise. A few weeks ago I bought a lowly 1666 from you in very good condition. Upon arrival I find a 52 year old engine basically in NEW UNUSED but scratched. Your rating was correct because of the scratches but it was a nice surprise to get an unused engine. Oh, don't worry you didn't give away the farm - the engine is still only worth the 129.00 because it is not popular(under rated engine). But it is nice to have a new 52 year old engine sitting on my desk.

Anyway prices may be a little high but you get my vote and my business. At a train show I can't return items, but if you sell me junk (which you don't) I can send it back. I like the surprise factor and the fact you are to damn busy to even think of cleaning or repairs on what you sell........

Thanks
Steve Olney


Date: Sun, 01 Nov 1998 12:31:20 -0600
From:
Subject: Order Received
To: trainman@Money
Message-id: <000701be05c6$119fc760$e25237a6@default>
MIME-version: 1.0
X-MIMEOLE: Produced By Microsoft MimeOLE V4.72.2106.4
X-Mailer: Microsoft Outlook Express 4.72.2106.4
Content-type: multipart/alternative;
boundary="----=_NextPart_000_0004_01BE0593.878ABB20"
X-Priority: 3
X-MSMail-priority: Normal
Status:

Charles,

Just a note to let you know that I received my order last week. Everything arrived in very good shape as usual.

Thanks.

Bob Kennedy


Date: Wed, 21 Oct 1998 15:54:15 -0500
From: Mike Garnot
Reply-To:
Organization:
X-Mailer: Mozilla 3.01-C-MACOS8 (Macintosh; I; PPC)
MIME-Version: 1.0
To: trainman@traincity.com
Subject: Just Plain Old Thanks!
Content-Type: text/plain; charset=us-ascii
Content-Transfer-Encoding: 7bit
Status:

[1] I just received the #9278 Lifesavers Tank Car.

[2] I was amazed at how fast you fulfilled my order.

[3] I was even more amazed at the condition of the car that you had listed as "dust". As far as I am concerned, this car is in next to near mint condition and when you couple that with the price of $119.00, I got one hell of a bargain.

[4] As I mentioned on the phone, I am an operator and everything gets run with no exceptions. All the money in the world couldn't part me from any piece of my collection. I would get no thrill out of looking at a box sitting on a shelf.

[5] I wanted to thank you and I can assure you that I will be a regular visitor to your website when I am looking for additions to my inventory.

Mike Garnot


From: Brown Brian M INSP
To: "'trainman@traincity.com'"
Subject: Thank You
Date: Wed, 21 Oct 1998 09:05:11 -0400
Importance: high
X-Priority: 1
Return-Receipt-To:
Status:

I recently rekindled my interest/passion in trains and had a layout professionally built. I purchased several items over the internet from various vendors to place on the layout. I want to personally thank you for your scrupulous grading practice for the items listed for sale. I purchased a 282 Gantry Crane and was pleasantly surprised that it surpassed what I expected to receive. The condition was truly excellent, and the item worked perfectly when installed. The price was not only fair, but much better than what other vendors were selling it for in lesser condition at some of the train shows I attended.

Unfortunately I did not have the same experience with some other items that I purchased from different vendors on the Internet. I think it is great that there are vendors out there like yourself who are real enthusiasts. It makes the hobby much more enjoyable to know there are individuals out there who are not just interested in selling an item but are also interested in fairness and making the hobby that much more enjoyable. I went to my first York show the other week and it is great to meet people who have one abiding interest, their love of the hobby.

Thanks,
Brian_Brown


From:
Received:
X-OpenMail-Hops: 1
Date: Tue, 13 Oct 1998 21:51:13 -0700
Message-Id: Subject: ORDER FROM REDLANDS CALIF
TO: trainman@traincity.com
Status:

Dear Sir:
I received my last order yesterday. Everything arrived in good shape and thank you for the 1956 American Flyer Catalog (My e-mail free gift). I enjoy reading material like this! I noticed that you had a new item listed on your data base. I would like to order........
Thanks,
Andy Carlson


X-Sender:
X-Mailer: QUALCOMM Windows Eudora Pro Version 3.0.3 (32)
Date: Fri, 09 Oct 1998 09:29:47 -0400 To: Charles Siegel
From: "Richard M. Jones Jr."
Subject: Re: New Order #15031281

Charles, The Chessie gondola arrived yesterday, thanks for the fast shipping. See you at York (hopefully).

Rick


Reply-To:
From: "STEVEN M BIVENS"
To:
Date: Thu, 8 Oct 1998 19:39:28 -0500
X-MSMail-Priority: Normal
X-Priority: 3

Charles:

I wanted to drop you a short note in reference to the set that I ordered from you this past Tuesday. I placed my first order with you for the 2190W Santa Fe passenger set on the 6th and it arrived today, the 8th. I was really surprised about the short amount of time it took to get here but even more so with the set itself. The set is just as you indicated in your e-mails. It is a very nice set indeed and I am quite pleased with your grading and description of the boxes, cars, end flaps, etc. I just wanted to let you know of my satisfaction with your company and to let you know that I will definitely be ordering from you again.

Thanks

Steve


Reply-To:
From: "RONALD STEVENS"
To:
Subject: $30 dollar Nscale lot
Date: Fri, 11 Sep 1998 16:33:14 -0400
X-MSMail-Priority: Normal
X-Priority: 3
Wanted you to know how delighted I was by the contents of the 30 dollar Nscale lot, i purchased from your company. The lot was advertised as being worth more than 100. retail and certainly lived up to its billing. You have gained a satisfied customer.

thanks for the quick delivery!

Ron Stevens


Return-Path:
Sender:
From: "Robert Scott" To:
Subject: Thanks
Date: Wed, 19 Aug 1998 10:18:50 -0500
X-MSMail-Priority: Normal
X-MimeOLE: Produced By Microsoft MimeOLE V4.72.3155.0
Hello,
I just got my 9562 passenger car set and wanted to say thanks. They are in great shape and as usual, you have been great with service and answering questions. I always wonder about buying used trains, but getting them from you is something I never have to worry about. Thanks. Robert


Return-Path:
Date: Thu, 30 Jul 1998 17:30:14 +0100
From: Marc Marchesseault
Reply-To:
To: trainman@traincity.com
Subject: Order received

I just received the 1950 and 1959 Lionel Consumer catalogs I ordered. (Trans # 135254) I am extremely pleased with the condition of both. Sometimes "mint" is much less than expected, but both of these catalogs are perfect.

Thanks very much.

Marc Marchesseault


Return-Path:
X-Envelope-To:
To: trainman@traincity.com
Subject: Re: SSL Mode?
References: <3.0.32.19980708123252.00687d74@erie.net>
X-Juno-Line-Breaks: 0,2-17,20-25
From: (Gregory F. Weselak)
Date: Thu, 09 Jul 1998 18:41:54 EDT

On Wed, 08 Jul 1998 12:32:57 -0700 Charles Siegel
writes:

>Hi,
> >I just got the answer to your question.

> >I'll just paste it below, and we will correct this problem.

> <<<< html tech-talk about fixing frames deleted >>>>
> >Thanks for bringing this to our attention.
> >Charles Siegel

> Glad to help out and also that you're going to have this corrected.
Wanted to let you know that my order (E-L Ltd set) arrived today -- that was fast! It's exactly as advertised(NIB) and I'm completely satisified with it.

Gregory F. Weselak


Return-Path:
X-Envelope-To:
From:
Date: Wed, 8 Jul 1998 01:44:03 EDT
To: trainman@traincity.com
Subject: Re: 253 electric

Hi Charles:
Great news! I won't have to send the 253 electric engine back to you after all. I opened it up and I discovered the brushes weren't making contact with the commutator. (probably from a smooth ride aboard UPS) After I re-assembled it, it ran!!!! I guess I just got a little lesson in repairing pre-war engines! (really not much to them!) Anyways, I love my new pre-war train. I look forward to purchasing more from you in the future. It's nice that you were willing to fix my engine for free and stand behind what you sell! Thanks for having a great train shop and excellent website!!! From what I see, yours is the only one that gets updated daily. Keep up the good work.
Thanks again,
Dan Higley


Return-Path:
X-Envelope-To:
From:
Date: Thu, 2 Jul 1998 17:19:52 EDT
To: trainman@traincity.com
Subject: THANK YOU

I PLACED MY FIRST ORDER WITH YOUR COMPANY JUST THE OTHER DAY. I WANTED TO TELL YOU HOW HELPFUL THE LADY WAS WHO ANSWERED THE PHONE. I AM INTERESTED IN MARX TRAINS AND YOU HAD A BUBBLING WATER TOWER ADVERTISED. I HAVE NEVER SEEN ONE SO I HAD SOME QUESTIONS ABOUT THIS ITEM. THE LADY WAS VERY PLEASANT AND, AFTER CHECKING TO BE SURE THE ITEM WAS STILL IN STOCK, TOOK THE TIME TO ANSWER MY QUESTIONS ABOUT SIZE, COLOR, AND CONDITION. THESE DAYS IT'S SOMETIMES HARD TO FIND A PERSON WHO IS WILLING TO TAKE THE TIME TO HELP. WHEN I DO RECEIVE THOUGHTFULL AND COURTEOUS SERVICE, I LIKE TO LET PEOPLE KNOW. THANKS.


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X-Envelope-To:
Date: Mon, 11 May 1998 20:38:24 -0700
From: "Stephen J. Witko"
Reply-To:
To: trainman@traincity.com
Subject: Good Job

Charles,
I enjoy purchasing trains from you over the internet and I enjoy reading your periodic column. I think you're doing something right. Keep up the good work !

Steve


Return-Path:
X-Envelope-To:
Date: Tue, 21 Apr 1998 10:59:35 -0600
From: "Steve O'Dwyer"
X-Sender: "Steve O'Dwyer"
To: Charles Siegel
Subject: Re: Order Item
References: <3.0.32.19980416102558.0068a588@erie.net>

Dear Charles,

Thank you very much for processing my order and shipping it promptly. The 6220 switcher arrived Friday in good order. I believe that it was graded accurately and fairly, and I am absolutely pleased with the unit. Your service is great! I read your comments about a fellow customer who didn't like your pages. Change is good when it is for the better, and your website is definitely BETTER. It is very easy to navigate, and now that with the Netscape problem resolved, very user friendly.

As I mentioned in a previous post, I will be purchasing from you again.

Many Thanks,
Steve O'Dwyer


Return-Path:
X-Envelope-To: trainman@traincity.com
From:
Date: Wed, 15 Apr 1998 10:29:08 EDT
To: trainman@traincity.com
Subject: Lionel Shay

Thank you for sending the Lionel Shay. It arrived in perfect condition.

Loren


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X-Envelope-To: traincty@erie.net
From: Boxcar6460
Date: Thu, 26 Feb 1998 18:52:28 EST
To: traincty@erie.net
Subject: delivery of order

greetings from henry in s. fla. the 2 cars i ordered from you on monday came today 2-26-98. that was really quick service. the cars look great and are already logging running time. i am always looking for box-cars in this price range and you have much to choose from. i know we will do more business in the future. thanks again


Return-Path:
X-Envelope-To: traincty@erie.net
Date: Thu, 26 Feb 1998 21:59:30 -0800
From: "Stephen J. Witko"
Reply-To:
To: traincty@erie.net
Subject: Satisfaction !

Charles,

I received my 8477 GP-9 from you today and I am extremely pleased. The condition of the unit, inside and out, was exactly as advertised - and the price was right! I look forward to studying your WEB pages and doing more business in the future.

Regards,

Steve Witko


Return-Path:
X-Envelope-To: traincty@moose.erie.net
From: "Warren Skaggs"
To: traincty@moose.erie.net
Subject: Classic Rail Chief Cars
Date: Sat, 24 Jan 1998 01:14:15 -0800
X-MSMail-Priority: Normal
X-MimeOLE: Produced By Microsoft MimeOLE V4.71.1712.3

I received my Rail Chief Cars today and was very pleased with them. I have ordered trains from many dealers and have been disappointed with their grading. Just wanted to let you know I appreciate you honesty and fast shipping. Thanks Warren Skaggs.


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X-Sender: gsystem@mail.datanet.hu (Unverified)
Date: Mon, 29 Dec 1997 16:48:23
To: Charles Siegel
From: Sandor Rozsa
Subject: AF cars arrived at Budapest

Dear Mr. Siegel,

after a half trip around the world, finally the 2 AF-0 freight cars have arrived at me on Xmas evening. I was/am very satisfied with them. Your grading policy is very fair, the gondola could be even graded excellent.

Thank you.

Best regards,

Sandor Rozsa


Return-Path:
From: RF
To: Charles Siegel traincty@erie.net
Subject: Re: The continuing saga of the "Train Collection"
Date: Wed, 17 Dec 97 13:09:00 PST
Encoding: 39 TEXT

Charlie,

The Shay just arrived. It's as described, if not better! As mentioned earlier, I've been an active Lionel Collector for almost thirty years, and, in fact, have operated, solely in support of this "hobby", Lionel Service Station #1 from my home since 1969. I confess to having been somewhat nervous regarding this whole process, primarily due to my concern for the owner of the collection, not to mention my out of pocket cash exposure. I've had many very positive "train deals" along with some that were not so positive. I can truly say that, under the circumstances (dealing for a friend, what I consider to be a significant amount of money, shipping such a large volume, sight unseen, to someone I've never met) I've never had a more positive experience. You've been an absolute pleasure to deal with and I sincerely hope that the "Collection" has met your expectations. I hope that we experience continued contact well into the future, that results in those positive "train deals" for each of us. Again all my good wishes for this Holiday Season!


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Date: Tue, 09 Dec 1997 21:37:56 -0800
From: David Green
To: traincty@moose.erie.net
Subject: (no subject)

Hey, just wanted to say that I like your new look! I really like your price guides, they are so helpfull. I recently bought a Marx HO sanding tower from you that I'm very pleased with. Please E-mail me or include me on any mailing lists you might have for Marx HO in the future. It's nice to do business with honest folks that have for sell exactly what they advertise. Thanks again!


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Date: Sat, 6 Dec 1997 00:39:23 -0500
From: "Robert C. Kennedy"
Subject: Received Order
Sender: "Robert C. Kennedy"
To: "traincty@moose.erie.net" traincty@moose.erie.net
Content-Disposition: inline

Charles:

Just a note to let you know that I received my recent order today in fine shape as usual. It is always a pleasure to do business with you and your staff.

Also, wanted to thank you for the gift of the 1956 AF Catalog. It was a pleasant surprise. Although I collect mainly O-27, I remember AF very well from younger days especially their Santa Fe PA unit which was in the catalog. It brought back many great memories.

May you and your staff have a very Happy Holiday Season and a Wonderful New Year!

Bob Kennedy


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From: "Riley, Mike"
To: "'Traincity'" traincty@erie.net
Subject: Feedback
Date: Thu, 5 Jun 1997 09:28:50 -0400
Encoding: 17 TEXT

Charlie,

Just wanted to drop you a line and say how pleased I am with the items I purchased from you. I have been checking out your Web site from many months and spotted 2 items recently that I was interested in buying. I ordered the first one, Lionel SF set #11530, and was pleased to find it came exactly as listed. I then purchased a #6828 Harnischfeger crane car and was delighted to find it came in better shape than I had anticipated. I thought prices were reasonable for both items, and delivery was 2 days on both as promised. As I am sure you know, purchasing collectibles such as Lionel postwar items sight unseen can be a tricky process, but after buying these 2 items from your company I would not hesitate to do again. Keep up the good work.

Sincerely,

Mike Riley


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From: "Miller, Chip"
To: "'traincty@erie.net'" traincty@erie.net
Subject: Recent order
Date: Wed, 28 May 1997 11:10:54 -0500
Return-Receipt-To:

Charles Siegel:

My order (trans # 130354) arrived in fine shape and all merchandise was as advertised. I want to thank you for your promptness. I plan to review your listings regularly.

Thanks again,

Chip Miller


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From: TepperDes
Date: Mon, 26 May 1997 09:43:38 -0400 (EDT)
To: traincty@erie.net
Subject: On the right track with you

Mr. Siegel:

Working with you to sell our LIONEL trains was a pleasure! You really made it easy!

It's good to know the trains are in good hands with someone who loves classic toy trains. Your emails and phone calls were informative and we knew we had chosen the right buyer!

Thank you for your quick responses at every junction!

Leslie and LIONEL Tepper


From: "Alex R. Osenbach"
To: traincty@moose.erie.net
Subject: Recent Order
X-URL: http://www.traincity.com/ctc.html

Dear Charles S.

I just received my first order yesterday. It was just as I expected. Will be placing additional orders in the future.

Thanks

Alex O


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Date: Wed, 23 Apr 97 15:34:14 YDT
To:
From: "Tom Elmore"
Subject: ...no subject...

Dear Sirs:

I just wanted to take a moment here to thank you for your quick response to my inquiries and my orders here in Barrow Alaska. I have been dealing with you for about six months now and have you a very professional business to deal with. I have had an interest in Lionel Post War items for about 20 years now and have been lucky to find you as a source for these items. Many of these items were in my family years ago but an older brother acquired them as the years went by. How many times this has probably happen will never be known but I have enjoyed collecting the exact items I once had and I am almost complete now. I look forward to acquiring new items as I come across them on your web site and I am still looking for the #356 operating freight station but then again I find that half the one is waiting for something to appear.

Again Thank You and I look forward to future patronage with you.

Sincerely

Thomas G. Elmore


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From: RZellem
Date: Fri, 28 Mar 1997 00:54:13 -0500 (EST)
To: traincty@moose.erie.net
Subject: Receipt of order

Dear Charles,

We received the order today by UPS of the N&W engine and the matching five cars in excellent condition. Your service was superb and wonderfully quick. You have made us a very satisfied customers. We look forward to ordering from you in the very near future.

Thanks again,

The Zellem Family

Revised 8/23/01
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